Privacy Policy
D&D Pharmacy ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect the following categories of information:
- Contact information — name, mailing address, email address, and phone number.
- Health information — prescription details, date of birth, insurance information, and other health-related data necessary to fill your prescriptions or provide pharmacy services. Health information is handled separately under our HIPAA Notice of Privacy Practices.
- Website usage data — pages visited, browser type, IP address, and referring URLs, collected automatically through standard web server logs and cookies.
- Form submissions — information you provide when requesting a refill, transferring a prescription, or submitting an intake form.
2. How We Use Your Information
We use the information we collect to:
- Fill and manage your prescriptions and related pharmacy services.
- Contact you about prescription readiness, refill reminders, and appointment scheduling.
- Respond to your questions and support requests.
- Improve our website and services.
- Comply with applicable laws and regulations, including Florida pharmacy law and federal HIPAA requirements.
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Your prescribing healthcare providers, as necessary to fill or verify your prescriptions.
- Your insurance company or pharmacy benefit manager, as required to process claims.
- Service providers who help us operate our website and deliver our services (e.g., email delivery), under agreements that prohibit them from using your information for any other purpose.
- Government authorities when required by law, court order, or regulation.
4. Cookies
Our website uses essential cookies to maintain basic functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some site features may not function as intended.
5. Data Security
We use industry-standard technical and administrative safeguards to protect your information from unauthorized access, disclosure, or loss. All form data is transmitted over encrypted (HTTPS) connections.
6. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us. Requests related to your protected health information are governed by our HIPAA Notice of Privacy Practices.
7. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children without verified parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@ddpharmacy.com
- Phone: (786) 558-0702
- Address: 9787 SW 72nd St, Miami, FL 33173